Responsible Gaming Policy

WinShark Casino promotes gambling as entertainment, not as a way to earn money. Players should only wager funds they can afford to lose and keep gaming balanced with everyday life.

We are committed to providing a safe, fair, and controlled environment for all users.

1. Underage Protection

Access to the platform is strictly limited to players aged 18 and over.
Age verification is required during registration and may be confirmed through identity checks.
Any underage accounts will be immediately restricted.

Recommendations for parents and guardians:

  • Do not leave logged-in devices unattended.
  • Use separate user profiles on shared devices.
  • Monitor minors’ online activity.

2. Responsible Gaming Tools

We provide tools designed to help players stay in control:

  • Personal limit settings
  • Session time reminders (Reality Check)
  • Short-term account pause options
  • Self-exclusion by request
  • 24/7 customer support

3. Take a Break Option

Players can temporarily pause their account for a short period. During this time, access, gameplay, and financial transactions are restricted.

4. Self-Exclusion

For longer breaks, players can request account deactivation for an indefinite period. This prevents access, deposits, withdrawals, and gameplay.

5. Recognising Problem Gambling

Ask yourself:

  • Do others worry about your gambling?
  • Do you try to recover losses by playing more?
  • Do you constantly think about gambling?
  • Is gaming affecting your daily responsibilities?

Answering “yes” may be a sign to review your habits.

6. Player Support

Independent organisations offer professional help, guidance, and counselling for those experiencing gambling-related difficulties. Seeking help early is strongly encouraged.

7. Player Responsibility

You are responsible for managing your time and spending. Use available tools, take breaks when needed, and keep gambling as a form of entertainment.